General Description POSTING TYPE: Open Competitive DEPARTMENT: Social Services HOURS: Position currently available are full-time (40 hours per week). PREFERRED HIRING RANGE: $44,601.00 - $50,175.00 /year (105 Grade Level) SALARY RANGE: $44,601.00 - $69,689.00/ year LOCATION: Various throughout Dakota County UNION: AFSCME 306 CLOSE DATE: Open until filled with first review of applications beginning on November 18, 2021 Come join us at Dakota County and "Be more"! The work County government does is unique. You will not be just another employee; you'll be a valued employee making a difference in the lives of Dakota County residents every single day. We employ nearly 1800 skilled individuals whose talents and contributions makes Dakota County a premier place to live and work. Will you be the next person to join us at Dakota County? The position assists a wide variety of social services programs and provides a variety of highly skilled administrative functions and tasks under limited supervision. Click here for information from our staff. Currently, the positions available are located at West Saint Paul, MN and Apple Valley, MN. Minimum Qualifications • Associates Degree in business administration, human services or related field AND One (1) year of progressively responsible administrative experience in an office environment. OR • High School Diploma AND Three (3) years of administrative experience in an office environment OR • Current combination of education and experience to total 3 years. • Candidate must be proficient at keyboard skills including typing at least 45 WPM. • Valid Driver's License Preferred Qualifications: • Experience in working with diverse populations and clients with limited English proficiency • Bilingual skills are desirable • High level of skill with Microsoft Office applications • Experience in electronic databases and records management systems To be eligible for hire, an applicant must successfully complete a background check and meet the criminal history background criteria required to access certain networks/systems necessary to perform the essential functions of the position. Duties & Responsibilities These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions. 1. Assists program staff with administrative activities related to social services intake and ongoing programs and services. 2. Serves as a resource regarding information maintained in state and county systems, as well as tracking or updating information in state and county systems. 3. Processes program information, verifies and enters information into appropriate data systems specific to program, assuring data integrity. 4. Provides administrative support for multiple program areas, which may include processing background checks or coordinating service authorizations. 5. Performs accounting functions such as: prepare and authorize vendor payments, including auditing, adjusting and approving in compliance with program statutory requirements and County policies. 6. Recommends and develops internal work methods and assists with establishing new procedures and processes to accommodate administrative and program activities. 7. May be required to: schedule client appointments; organize, prepare, maintain forms, documents and other program materials; maintain office equipment, call for maintenance. 8. Handles confidential client information with integrity and in compliance with legal regulations. 9. Ensure accurate entry of service coding for claiming revenue capture and data integrity in various county and state systems. 10. May transport clients to appointments or supervise family visits. 11. Performs receptionist duties including answering phones and directing calls to appropriate personnel, taking messages or providing general program information, reviewing forms for general program eligibility, and resolving customer concerns. 12. Conducts internal audit of case components, whether fiscal or administrative, to ensure required compliance with state and federal mandates. 13. Performs special projects in support of department programs. 14. Demonstrates a commitment to support cultural diversity County wide, actively supports the County's diversity initiatives, and works to address the needs of diverse and underserved communities. 15. Other duties as assigned. ESSENTIAL FUNCTIONS 1-14 Knowledge, Skills & Abilities and Work Environment • Knowledge of State, Federal and County guidelines for appropriate programs. • Ability to deal effectively with multiple and sometimes conflicting demands while maintaining composure and professionalism. Demonstrates an understanding of and respect for the diversity of customers, co-workers, and supervisors, including individuals with a disability or whose first language may be other than English. • Ability to work effectively with clients and staff from diverse cultural and ethnic backgrounds. • Ability to recognize and comply with HIPAA and other data privacy regulations. • Ability to audit and reconcile various financial records for accuracy related to program services. • Knowledge of productivity application software (Microsoft Office, etc.). • Understanding of mission and vision of department and program operational guidelines, business practices, staff needs, and client service outcomes. • Considerable ability to conduct research, analyze, prioritize and coordinate work according to client and agency needs. • Ability to utilize County electronic data management system to organize and manage confidential documents in a centralized method. • Ability to problem solve while demonstrating good judgment. • Ability to work independently and as a team member. WORK ENVIRONMENT: The work is performed in a County office building. Some of the work is sedentary and may have extensive use of computer. Incumbents may need to lift children and up to twenty pounds on an occasional basis. Travel may be required for some departments. SELECTION PROCESS: The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration. Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves, and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves. Visit our Benefits site for more information.
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