Residential Supervisor Adolescent Behavioral Health About Us Newport Healthcare is a series of evidence-based healing centers for adolescents and families struggling with mental health issues. With locations across the United States, Newport Healthcare offers a family-systems approach, providing gender-specific, individualized, and comprehensive holistic programs that encompass clinical therapy, academic support, and experiential practices. We treat adolescents and young adults who are experiencing depression, anxiety, eating disorders, trauma, and substance abuse. Offerings include residential treatment, intensive outpatient programming, therapeutic day schools, and day treatment. Newport Healthcare nurtures the physical, psychological, social, educational, and spiritual needs of adolescents and their families, from a foundation of compassionate care, clinical expertise, and unconditional love. Our primary mission is to empower teens and restore families. Experts include medical directors, psychiatrists, therapists, registered dietitians, nurses, licensed social workers, teachers, and more. Empowering Lives. Restoring Families .® Responsibilities The role of the Supervisor, Residential is to oversee their assigned Care Coordinators (CCs) and clinical residence to create the safest, most comfortable, and caring environment possible for clients. - Observes and provides regular feedback, coaching, and training to each CC under their supervision. - Conducts weekly individual supervision with each CC under their supervision. - Conducts monthly CC meetings to discuss operational progress and provide training to enhance staff development. - Holds CCs accountable for completing daily tasks and overall job performance. - Supports CCs on the floor with escalations or other situations as needed. - Audits all operational checklists daily. - Attends weekly Treatment Team Meetings and shares the weekly action plans and information pertaining to clients with the CCs. - Acts as direct point of contact for parents regarding programming questions, concerns, and updates. This includes the initial call to families and providing nightly email updates during the client's first 72 hours. - Oversees and assist in facilitating family days alongside clinical. - Interviews and selects new employees in conjunction with HR and supervisor. - Coordinates interview times, documentation, and updates the applicant tracking system. - Approves payroll and manages PTO approvals for all Care Coordinators under their supervision. - Conducts performance evaluations of Care Coordinators. - Takes initiative to provide crisis management/interventions and milieu support for both client and staff needs. - Takes appropriate employment actions to ensure accountability and a safe, comfortable environment for clients and employees - Facilitates weekly community meetings. - Facilitates groups as needed. - Works with supervisor on weekly program schedule. - Acts as direct point of contact for parents regarding programming question, concerns, and updates. - The role of the Supervisor, Residential is to oversee their assigned Care Coordinators (CCs) and clinical residence to create the safest, most comfortable, and caring environment possible for clients. Qualifications Bach elor's degree in social work, or psychology and two years of professional experience working with children, one of which must have been in a residential facility for children, OR A high school diploma or GED and a minimum of five years professional experience working with children with at least two years in a residential facility for children, OR A combination of education and experience working with children as approved by the lead regulatory authority. Newport Healthcare is an Equal Opportunity Employer.
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