jewelry polisher

The Jewelry Polisher supports jewelry repair and refurbishing activities. The Jewelry Polisher performs the final steps of repair and refurbishment services on merchandise, and does so at a level that is consistent with Helzberg's high standards for delivering quality customer care. Specific Accountabilities include: - Perform all requested and necessary finishing work on jewelry to include polishing, rhodium plating and cleaning of customer, pre-owned and vendor merchandise to support sales and customer service. - Meet established deadlines for repair completion, refurbishment work and requested estimates. - Produce an expected volume of work while maintaining an acceptable turn-around time and ensuring repair shop achieves budgeted expectations. - Inspect all repair and refurbishment work to ensure a high level of workmanship before being sent to stores and customers. - Properly spend supply expense dollars by maintaining adequate inventory levels without excess. - Ensure that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials. - Contribute to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures to achieve expected asset recovery ratio. - Perform operations within company guidelines and procedures and keep shop clean and organized. - Adhere to all safety-related procedures as outlined in the shop manual to reduce the risk of accidents. - Answer questions from associates concerning repair policies and procedures. - Work well with teammates to achieve results and willingly perform additional duties as assigned. REQUIREMENTS: - High school diploma and one to three years of related experience or training required. - Basic knowledge of jeweler's tools, machinery and equipment required along with basic jewelry repair knowledge. - Previous metal working or finishing experience preferred. Ability to be a good decision maker with strong problem-solving skills required. - Must be detail oriented with good organizational skills and strong communication skills.