IT Systems Manager

Job Details Skills Help Desk Leadership Customer Experience Productivity Management Software Design Mentorship Budget Systems Analysis ISO 9000 Medical Devices Sales Marketing Customer Service Finance Business Systems Organized 5S Operational Excellence Decision-making Conflict Resolution Problem Solving Microsoft Office Microsoft Outlook Microsoft Excel Microsoft PowerPoint Communication Attention To Detail Organizational Skills Multitasking Project Management Help Desk Leadership Customer Experience Productivity Management Software Design Mentorship Budget Systems Analysis ISO 9000 Medical Devices Sales Marketing Customer Service Finance Business Systems Organized 5S Operational Excellence Decision-making Conflict Resolution Problem Solving Microsoft Office Microsoft Outlook Microsoft Excel Microsoft PowerPoint Communication Attention To Detail Organizational Skills Multitasking Project Management Show more Summary Job Description Position Summary The IT Systems Manager will be responsible for leading a team of technicians which may include developers, analysts, help desk operators, in the support of technology needs and strategic goals.Manages the IT Department and provides the leadership for technology-based solutions, creating a competitive advantage, enhancing the customer experience, improving service quality, improving cost effectiveness, and leading to greater productivity and efficiency. Responsibilities - Oversee infrastructure or application design, development, and implementation - Resolve gaps in skills, processes, and resources - Assign assignments, priorities, and deadlines - Mentor, coach and lead a team - Create budgets - Build relationships with vendors and external teams - Perform systems analysis to create new solutions or install and implement products purchased from vendors - Offer solutions to business partners - Serve as a liaison to both technical and non-technical staff at all level of the organization - Support and comply with the company Quality System, ISO, and medical device requirements - Read, understand, and follow work instructions and standard work - Partner with other business segments:sales/marketing, customer service, engineering, quality, and finance - Understand customer needs and the core business markets we serve - Ensure business systems are implemented, maintained, and functioning properly - Participate in required company meetings - Maintain an organized work area (5S) - Participate in the Operational Excellence Program Qualifications - Bachelor's Degree in a Technical or Business field - 3 years of experience leading technical teams - Decision making and problem-solving skills - Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher) - Clear and effective verbal and written communication skills - Attention to detail - Organizational skills - Ability to work in a fast-paced team environment - Ability to prioritize and multitask Desirable Criteria & Qualifications - Certificates in Project Management - Continuing Education; including participation in local chapters, associations, and/or organizations Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Dice Id: 80183366 - Position Id: - Posted 1 day ago