Our Company We are a full service apparel decorator. We decorate apparel through many methods such as Digital Print, Screen Print, Embroidery, Heat Transfer, Dye Sublimation and much more! Our mission is to set the standard of excellence for our partners. At Dubow, we know that giving our customers a superior experience starts inside with our processes, people and philosophy. We are an employee focused company that values our team members! Job Summary We are seeking an enthusiastic, active and hardworking Graphic Designer to join our creative art team! This position is responsible for setting up images, logos and written text that will be printed on promotional products including but not limited to; t-shirts, sweatshirts, hats, tote bags, coffee mugs and water bottles. This person will work within the creative team to produce art designs that are approved by the customer and will be responsible for working with internal and external customers throughout the process to ensure 100% customer delight with the final product. Responsibilities - Ensure customer art proofs are set-up and approved by the customer in a timely basis - Effectively initiate communication to resolve any issues that are identified - Identifies root cause of issues and makes recommendations for improvement - Communicates efficiently and timely with department leads to ensure designs are properly set-up and prepared for production - Respond to emails in a timely manner and with proper etiquette - Work with internal and external customers to ensure 100% customer delight - Support the creative team as needed through a variety of support Requirements Graphic design experience is strongly preferred Proficient knowledge in Adobe Illustrator and Photoshop Advanced computer skills including ability to learn internal system and background with Microsoft Office products Ability to work positively with internal and external stakeholders Problem-solving and root cause analysis skills required Ability to multi-task and work well under pressure Leads by example following "Dubow Beliefs" Ability to lift 25-40 pounds Benefits - Generous PTO policy - 7 paid holidays - Paid to take your birthday off - Medical, dental, life insurance - Many other benefits! We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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