Customer Service / Fully Remote - Anywhere in U.S. / Competitive Pay / Benefits - As a Call Center Agent you'll: Promptly answer all incoming calls and other contact methods with the standard professional department greeting and appropriate scripting; Offer prompt and efficient assistance to Advocate patients for a variety of services, including: scheduling, canceling, and rescheduling patient appointments; Provide general information regarding advocate clinics and profiles of physicians; Transfer calls and contacts as needed; Coordinate requests from hospitals, pharmacies, and clinics regarding patient accounts; Accurately document all calls and contacts and update patient records...Hiring Fast >> Recommended Skills Call Centers Customer Service Scripting Scheduling
m