Director of Maintenance

Summary The Director of Maintenance leads and develops ATS Maintenance Personnel, Facilities, and Terminal Yards across multiple locations. This role requires a highly motivated and engaged individual, responsible for enhancing the strength and growth of ATS Maintenance. They will provide a vision for maintenance shop solutions and execute the road map to accomplish objectives. This will include cross-functional responsibilities in areas of strategic department improvements, and internal ATS relations management with other divisions on behalf of ATS Maintenance. Education and Experience - Bachelor’s degree (B.A.) from a four-year college or university; or 6+ years related experience and/or training; or equivalent combination of education and experience in the transportation industry. - 3+ years of director-level leadership experience required for the P&L of annual budget expenditures to actual cost. - Experience in team building and collaboration with business leaders, 3rd parties, and internal staff. - Outstanding coordination, facilitation, consultation, and conflict resolution skills. - Excellent organizational skills and ability to manage and prioritize workload in a fast-paced environment. - Strong analytical and data visualization competency experience is required. - Strong interpersonal skills; able to establish trust and rapport with all levels of staff. Able to relate effectively to diverse cultures. - Knowledge of scorecard reporting on internal and external metrics. - Must be able to maintain a high level of confidentiality. - Must be able to both think creatively and provide creative contributions to projects. - Must demonstrate a proactive commitment to ATS corporate values and the success of all staff. - Proficiency in Microsoft Office (Word, Excel, and Outlook) required. - Excellent communication skills (written, listening, and verbal). - Willing and able to travel infrequently, including overnight travel. Essential Responsibilities and Expected Outcomes - Provide leadership and oversight for ATS Maintenance Personnel, Facilities, and Terminal Yards. - Directly and/or indirectly supervise Shop Managers, Service Leaders, Technicians, and Parts staff. Resolve most complex business problems for those on the team. - Accountable for shop productivity and repair quality, partnering with Shop Managers. - Develop continuous improvement activities by reviewing, changing, and improving processes in line with changing customer expectations/organizational goals. - Resolve customer concerns related to maintenance; develop strong relationships with key stakeholders through frequent and professional communication. - Manage the staff, budget, team goals and objectives, projects, processes, and support activities related to the development and integration of the team. - P & L responsibility; Effective management of the department's annual operating budget (including for inside and outsourced PMs and Repairs), cost center, AP, and AR. - Responsible for monitoring performance, research workflow process, conducting strategic meetings with stakeholders, administering the budgeting process, and ensuring programs comply with state and federal regulations. - Provide day-to-day direction to the team to ensure customer needs are met. Assist with questions, provide guidance, and take escalations as needed. - Provide effective employee performance management utilizing SMART goals, constructive feedback, coaching for improvement, and progressive discipline. - Partner with Human Resources in the recruiting, interviewing, selection, onboarding, and training of new employees to create a positive candidate experience. - Projects a favorable image of the company to promote its objectives and foster and enhance public recognition and acceptance of all its areas of endeavors. - Develop strong working relationships with others throughout the entire organization; utilizing partnerships to help each area succeed and maximize ATS results. - Continuously seek to improve quality, efficiency, and productivity standards by creating, modernizing, and/or revising processes, tools, and resources, (i.e., forms, procedures, technologies, and strategies). - Support ATS’ culture by aligning actions, behaviors, performance, and decisions in accordance with the Company’s values as set forth in our All-Employee Competencies. - Carry out managerial and leadership responsibilities in accordance with ATS’ policies and applicable laws. - Perform key All-Director Responsibilities; Drive the Business Forward, Build the Bench Strength, Institute System Accountability, and Exhibit Organizational Leadership. - Complete work responsibilities outside of normal business hours as needed and infrequent travel may be required. - Perform other duties and responsibilities as assigned. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Requirements (Office-related positions) This position performs work primarily in an office setting. - Constantly in a stationary position and occasionally will move around. - Constantly operates a keyboard and mouse and constantly utilizes a computer monitor(s). - Constantly conversing with internal and external customers in person or via phone system.