Customer Service/Project Manager

Job Duties · Heavy communication with customer and sales reps via phone and email · Gather and organize order details from customers and sales reps · Customer education of products, services, and processes · Issue identification, troubleshooting, and problem resolution · Must thrive in a deadline-driven work environment · Excellent time-management skills · Ability to multi-task, organize, and prioritize work · Detailed oriented · Exceptional people skills · Ability to ensure a positive ordering experience for all customers · Issue identification, troubleshooting, and problem resolution · Excellent phone etiquette, verbal, written, and interpersonal skills Minimum Education Required High School or Equivalent Minimum Experience Required · A level of strength and comfort with computers and related technology (Microsoft Word, Outlook, Excel) · Proficient in spelling, proofreading, and the use of proper grammar · Proficient in math and units of measurement · Positive attitude and willingness to work as a team · Able to work in a fast pace, high pressure environment · Excellent communication and interpersonal skills with clients and staff · Organization, prioritization, and time management skills · Eagerness to work and learn, and comfortably handling a variety of responsibilities as they arise Shift First (Day) Number of Openings 1 Public Transportation Accessible Yes Veterans Encouraged to Apply Yes Physical Required No Drug Test Required No Compensation $18.00 - $25.00 / Hourly Postal Code 56301 Job Type Full Time Place of Work On-site Requisition ID 101526 Job Benefits After 90 days: - 401(k) - Dental insurance - Health insurance - Paid time off - Vision insurance Application Email robin@rengelprinting.com