General Description Generate Sales - Produce sales gains, by providing customer service. - To meet or exceed Company Objectives in all individual statistics. - Learn to provide consistent, documented appraisal of an associate's sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives. - Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness. - Maintain a professional appearance consistent with Company Dress Code Policy. Principle Duties and Responsibilities Control Expenses - Protect Company assets within guidelines of LIDS Retail policies. - Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control. - Follow all policies to accurately manage store inventory including receiving, transferring, completing price change and conducting product counts. - Complete accurate product counts in a consistent and timely manner. - Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws. - Open and close the store as required following the procedures per the Operations P&P Manual. Additional Principle Duties and Responsibilities Supervise Associates - Act as Store Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present - Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present. - Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager. - Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present. - Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up. - Assist in recruiting and training store personnel on proper store operations and procedures. - Encourage store associates' direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property. - Perform work of subordinates as needed. - Communicate with employees at all levels of the company. - Other duties as assigned. Job Required Knowledge & Skills - High school diploma or equivalent plus one year relative experience. - Established ability to produce sales results while minimizing loss. - Strong interpersonal skills and the ability to communicate verbally in a clear professional manner. - Ability to operate a computer, as well as maneuver relative software programs. - Ability to lift up to 50 pounds. - Ability to climb a ladder and work with hands overhead. - Standing required for up to 100% of the work time. - Ability to work unsupervised. Education High School Graduate or Equivalent Reports To PDN-9382df65-0436-4249-9c05-05832d035e9d
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