Account Representative

St Joseph, MN Salary: $20 - $25/hour Account Representative Position Summary: The Account Representative reports directly to the Logistics Manager and is integral in managing customer shipments via truck, exhibiting sound judgment in coordinating all aspects of transportation logistics. The role demands self-accountability and a commitment to delivering results. Position Details: - Compensation: $20 - $25 per hour. (Based on Experience) - Schedule: Monday - Thursday, 7:00 AM to 3:30 PM, Friday 7:00 am to 3:00 pm - In Office Responsibilities : - Collaborating with Specialized dispatch to communicate available freight and customer load expectations. - Resolving customer concerns, developing solutions, and reporting information to the Logistics Manager. - Answering incoming customer calls, addressing inquiries, negotiating pricing, and booking shipments. - Working towards achieving and maintaining company goals by booking expected loads per week/month. - Working closely with Customer Service/Sales Team Members to provide seamless communication. - Maintaining and tracking customer historical sales records in the provided software. Required Knowledge, Skills & Abilities : - College degree or 2-4 years of work experience - Proficiency in Microsoft Office 365 - Excellent customer service, phone skills, and computer proficiency - Self-motivated and innovative, able to work with little supervision - Ability to thrive in a fast-paced environment with a positive attitude To Apply: Please submit a resume to jobs.stcloudmn@expressproscom for immediate consideration. Interested: Call Express Employment Professionals at 320-251-1038 or Apply at Expresspros.com/stcloudmn or ExpressJobs App #SMN Express Office: Saint Cloud 1410 West Saint Germain Street Suite 101 Saint Cloud, MN 56301