Precision machining is Ichor Precision Machining’s heritage and core strength. IPM's skilled and dedicated employees deliver the most complex, extreme tolerance, and superior surface finish components at unsurpassed quality levels. Joining the team at IPM means working with dedicated, highly skilled employees that drive continuous improvement and ensure we deliver superior results to our customers. IPM is excited to share that we are now a part of the Ichor Systems family of companies. Ichor is headquartered in Fremont, California with manufacturing locations in Minnesota, Arizona, Nevada, Oregon, Texas, Mexico, Singapore, Malaysia and the UK. Our sales and engineering office is strategically located in Silicon Valley, California. Essential Duties and Responsibilities-Other duties may be assigned. - Account Development/Sales – thoroughly understand customers’ needs and provide solutions; lead others in how to meet customer expectations. Works closely with Sales Managers, Engineering and Operations to develop strategies that result in customer penetration and sales growth. Make sales trips to customer sites as needed to establish new accounts and maintain current accounts. Maintains constant communication lines with the customer and stakeholders; maintain good customer relationships at all levels within the customer organization, meets and exceeds bookings/sales goals as agreed upon with Sales Management. - Proposal Generation – communicates proposal information to all stakeholders and assemblies teams as needed to jointly develop quotes for manufacturing times and materials. Reviews the project with the Operations teams to assure that processes and materials proposed are appropriate; typically involves the needed stakeholders (Engineering, Estimating, Sales Management, etc.) in the cost and price review process. Works with materials management to determine lead-time and capacity. - Contract Review/negotiation – Develops strategies for pricing and terms, consults Sales Management, CEO/President, Operations Management. Negotiates terms and conditions as required. Manages customer changes (ECN) and pursues change claims in a manner that does not impact relationships. - Project Execution – Manages ongoing programs through completion by monitoring status on a daily basis and involving the appropriate people in the organization to aid in the process; holds in-plant meetings with support functions to communicate project direction and status; involves Manufacturing Engineers and/or a project team to process the project; provides leadership in pursuing continuous improvement and reduction. Supports the manufacturing and engineering departments by clarifying questions on specifications; Collaborates with experts to solve problems on projects to ensure customer satisfaction; continually interfaces with customer regarding schedules, changes, problems and pricing. Reviews job closing and approves billing; follows up on customer receipt of project, customer satisfaction and payment for customer; supports accounting in resolving invoice/payment problems. - Strategic Focus/Planning – Actively participates in the strategic planning process; is focused on future customer need and initiates potential research and development projects to gain competitive advantage and fuel business growth; provides accurate bookings/sales forecast to assist in asset and budget management - Other – Keeps current with new methods of manufacturing, business systems, and new technology; has a focus of self-development through continued training and education. Participates in special projects or activities, carries out special duties and responsibilities as Desired Knowledge, Skills, and Abilities - Microsoft Office products and estimating software - Strong attention to detail - High energy, ability to seek out information and quickly build external and internal relationships - Ability to prioritize and multi-task with a sense of urgency in extremely fast paced work environment with tight deadlines - Demonstrated ability to manage project teams - Demonstrative effective presentation skills Desired Education, Certifications, and Experience - College degree in business or technical field, or equivalent experience - 8 years’ experience in a similar role in a manufacturing environment required - Demonstrated success with customer interaction Ichor Precision Machining (IPM) is an ITAR-compliant operation. Due to ITAR regulations, Ichor Systems is only able to employ US Persons. A US person is a lawful permanent resident (immigrant with “green card” permanent authorization to work document) or who is a protected individual (a citizen, a national, a refugee, or a person granted asylum). Individuals with temporary visas are not eligible for hire. Ichor Systems provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Ichor Systems will provide reasonable accommodations for qualified individuals with disabilities. Link to our Careers Site: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5559cf48-a6d4-45a8-a021-55518b3cc89f&ccId=19000101_000001&type=MP&lang=en_US
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