The perfect position for the multi-tasker! This is a hybrid position that includes some work in records management, answering incoming calls, supply ordering and data input of Staff schedules and time sheets. General Purpose: To prepare and maintain all schedules for nursing staff, adjust daily time records for the nursing department, and to provide reports/data as needed or requested to ensure the provision of nursing services to residents/patients is in accordance with parameters set by the Director of Nursing Services and state and federal guidelines. Essential Job Functions: * Coordinate, monitor, and adjust all schedules for the nursing department to include daily, weekly, holiday, vacation, make-up, rotation schedules, et al. * Coordinate, monitor, and adjust time sheets including Medicare coding for proper reimbursement. * Coordinate and monitor the coding of labor hours. * Monitor, allocate, and otherwise maintain bonus incentive pay. * Maintain nursing department paid time off book for payroll coordinator. * Maintain current phone lists. * Prepare staffing files. * Record absence and late reports. * Prepare, distribute, and process requests for schedule changes, leaves, PTO, etc. (In conjunction with DNS, ADNS, and payroll.) * Prepare daily/weekly management reports as needed. * Provide information to DNS to assist in preparation of various budget/financial reports. * Orient new personnel to staffing/scheduling policies and procedures. * Update and prepare staffing orientation packets. * Assist staff with concerns, conflicts, and questions regarding schedules and policies. * Answer questions concerning time records/time clock and resolve related issues. * Answer nursing department personal phone calls, screen for importance and forward messages, as appropriate. * Maintain a high degree of confidentiality. * Must be adaptable, flexible to changes, and able to prioritize and organize work efficiently to accomplish workload within time allotted. * Maintains positive relationships with key stakeholders such as tenants, their families, staff, and the community. * Maintain a positive attitude in relation to customer service program. * Complies with established safety rules and regulations. * Abides by the facility’s policies, procedures and practices. * Participates in and supports Quality efforts throughout the facility. * Attends meetings and mandatory in-services. * Knowledge and adherence to safety/disaster preparedness plan. * All other duties as needed. Qualifications: * High school graduate or equivalent. * Must have experience in scheduling and coordination tasks. * Must have a minimum of two years of experience in an office environment. * Must have the ability to read, write, and follow oral and written directions at a level necessary to accomplish the job. * Exceptional telephone and communication skills and the desire to work closely with senior adults is essential. * Must be able to relate professionally, positively, and cooperatively with residents, resident’s families and employees. * Must have advanced knowledge of computer systems, including e-mail use. * Must be capable to maintaining regular attendance. * Must be compassionate toward the elderly, work with tact and ethical awareness, and ensure personal resident information is kept confidential. * Clear understanding that all injuries/accidents must be reported to a supervisor immediately. * Must meet all local health regulations and pass post-employment physical exam if required. This requirement also includes drug screening, criminal background investigation, and reference inquiry. * Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodation. In accordance with the Americans with Disabilities Act, all essential job functions are required. Management reserves the right to change job responsibilities, duties, and hours as needs change. This document is for management communication only and is not intended to imply a written or implied contract of employment. Accura HealthCare embraces a unique upside-down culture, putting residents and direct-care staff at the top level of the organization. Our associates play a key role in supporting Accura’s purpose, “to care for others” and advancing the mission, “to be partners in care and family for life” and are expected to provide exceptional customer service by demonstrating and upholding our values of trust, integrity, accountability, commitment, and kindness through the development of strong relationships, servant leadership, and effective communication and follow-up. Accura HealthCare, an Equal Opportunity Employer and leading post-acute healthcare provider based in Iowa, has communities in Iowa, Minnesota, South Dakota and Nebraska, and growing!
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