Continued growth at Inventure!! We are looking for a Service Coordinator to join our maintenance team. This role will be responsible for the day-to-day coordination of the field maintenance team and processing of incoming service requests through to the billing stage. The ideal candidate will ensure our team has the best information and details available to complete their tasks within budget and deadline. Our tenants and clients are our highest priority - we aim for a same day response. The goal of this position will be to ensure the maintenance operations are managed with urgency and efficiency in meeting those commitments. Responsibilities: Day to day scheduling and coordination of field maintenance team, including related administrative tasks: work orders, purchase orders, labor time review, billings, invoicing review, and approval First point of contact for tenant and maintenance repair requests. Maintain ongoing tenant/client communications, respond, and follow up to issues with exceptional service Assist in preparation of annual CAM budgets, manage expenses to operate within budgets Maintain detailed understanding of lease terms and responsibilities in order to assign costs accurately Manage preventative maintenance and life safety inspection schedules Maintain maintenance logs, reports, and records, including fleet vehicle records Coordination, monitoring and evaluation of third-party subcontractors and vendors Involvement in small project management tasks (developing scope, obtaining bids, etc.) Compensation: Position includes competitive salary based on qualifications and a benefits package including company-paid employee health, group life, HSA, FSA, 401K, profit sharing, PTO and holiday pay. Optional coverages include family health, dental and various supplemental coverages.Continued growth at Inventure!! We are looking for a Service Coordinator to join our maintenance team. This role will be responsible for the day-to-day coordination of the field maintenance team and processing of incoming service requests through to the billing stage. The ideal candidate will ensure our team has the best information and details available to complete their tasks within budget and deadline. Our tenants and clients are our highest priority - we aim for a same day response. The goal of this position will be to ensure the maintenance operations are managed with urgency and efficiency in meeting those commitments. Responsibilities: Day to day scheduling and coordination of field maintenance team, including related administrative tasks: work orders, purchase orders, labor time review, billings, invoicing review, and approval First point of contact for tenant and maintenance repair requests. Maintain ongoing tenant/client communications, respond, and follow up to issues with exceptional service Assist in preparation of annual CAM budgets, manage expenses to operate within budgets Maintain detailed understanding of lease terms and responsibilities in order to assign costs accurately Manage preventative maintenance and life safety inspection schedules Maintain maintenance logs, reports, and records, including fleet vehicle records Coordination, monitoring and evaluation of third-party subcontractors and vendors Involvement in small project management tasks (developing scope, obtaining bids, etc.) Compensation: Position includes competitive salary based on qualifications and a benefits package including company-paid employee health, group life, HSA, FSA, 401K, profit sharing, PTO and holiday pay. Optional coverages include family health, dental and various supplemental coverages.
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