Job Description Full-time 80hrs/pp; Mon-Fri 8:00a-4:30p JOB SUMMARY: The Sr. Patient Account Representative is responsible for providing technical expertise to support the timely collection processes and resolution for the organization in accordance to pertinent regulations. Functions as a resource to staff internal and external to Revenue Cycle. Responsible for implementing and integrating system practice management and other available system technologies into the collection process consistent with Corporate Guidelines. Supports and implements patient safety and other safety practices as appropriate. Supports and demonstrates Family Centered Care principles when interacting with patients, their families and with co-workers. EDUCATION: - Associate Degree in business. or - Associate Degree in a healthcare related program LICENSES AND CERTIFICATIONS: - Hospital Presumptive Eligibility (HPE) Required ADDITIONAL QUALIFICATIONS: - Excellent communication, listening and negotiating skills and customer relations principles. - Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy. - Knowledge of billing and collection principles, including all applicable laws and regulations pertinent to healthcare collections is required. - Experience with use of Microsoft Office applications, computer systems and software. CentraCare Health and Carris Health have made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare Health and Carris Health are EEO/AA employers.
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