Job Description Job Description As Retail Sales Associate in a Galls store, you can expect to provide exceptional customer service to our exceptional public safety professionals. You will interact with our customers on the sales floor; processing sales, assisting with uniform sizings, fittings, measurings, and help them select the right products to meet their needs. Although we are a retail operation, we don't have typical hours as we are CLOSED Evenings and Weekends! WHAT YOU’LL DO • Politely greet every customer in a timely manner, developing trust quickly • Respond to any and all customer needs on the floor • Answer customer questions on price, quality, and usability of merchandise • Up-sell products and recommend add-on items to help yield store profitability • Present and arrange products in a manner that promotes sales • Replenish merchandise and monitor floor stock to ensure appropriate inventory is available • Complete necessary housekeeping to present a clean and orderly store • Provide sizings, fittings, and measuring for any customer alterations • Collaborate cross-functionally with Branch Operations, Sales, and other corporate teams • Commit to our company’s P.R.O.U.D. to Serve mission, policies, procedures and practices • Other duties assigned as needed WHAT YOU BRING • Previous retail and/or customer service experience desired • High School Diploma or GED equivalent • Friendly, honest, and dependable – you love to connect with people • Solid communication and interpersonal skills – you can develop relationships quickly • Resourcefulness (you may not always have the answers, but you know where to find them) • Ability to operate Point of Sale systems, willing and able to learn new programs • Confident working with little to no supervision • Ability to stand for extended periods of time, operate all store equipment, and lift up to 50 pounds, with or without reasonable accommodation WHAT TO SEND OUR WAY • Your resume, highlighting your education, experience, and skills • Why you want to be a part of the Galls family Galls is an Equal Opportunity Employer of people from all walks of life, including persons with disabilities and veterans. Galls is passionately committed to diversity and inclusion in all that we do. We invite you to join our team, grow with us and contribute by bringing your authentic, best self to work.
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