The Regional Store Manager is responsible for the performance of stores in their region. The Regional Store Manager is responsible for achieving budgeted revenue goals and monitoring expenses for the stores in their region. The Regional Store Manager work with the Store Managers, Associates and Corporate Management to drive sales, ensure high levels of customer service, solve problems and achieve employee development goals. The Regional Store Manager will also perform various store duties on an as needed basis. Job Qualifications: Strong interpersonal and organizational skills. Effective organization skills, multi-tasking and dealing with multiple store concerns at any given time. Strong verbal communication skills and act in a professional manner while interacting with customers and co-workers. Adequate written communication skills. Basic computer knowledge. Five to seven years of job related experience. Four year degree in Business or a related field or a High School Diploma with appropriate experience. Ability to function in a stressful environment, under substantial time pressure. Job Responsibilities: A regional store manager reviews store dashboards and performance summaries to highlight successes and work on areas of improvement. A regional store manager ensures customer concerns are solved effectively and promptly and works with store managers to maximize store profitability. A regional store manager also works with store managers to maintain store security, including inventory control, building security and cash handling, as well as maintenance of delivery fleet and maximizing delivery efficiency. A regional store manager reports store performance to the Store Operations Manager accurately and on time. A regional store manager evaluates all store managers in their region; ensuring that reviews are conducted on schedule according to the guidelines outlined by the Human Resources Department and that the Human Resources Department receives the documentation of the review. When necessary, the regional store manager disciplines employees consistent with the company disciplinary policies and subject to Human Resources approval. A regional store manager also works with store managers to develop a pool of potential store employees to meet the long range goals of the company. A regional store manager will interview job applicants and complies with all company hiring policies. A regional store manager ensures company policies and procedures are communicated in a timely manner and adhered to accordingly. This includes, ensuring that the store is in compliance with all employment, state and federal laws, including wage and hour, human rights and equal employment opportunities by working closely with the Human Resources Department. A regional store manager ensures maintenance of safe working conditions for employees and customers and resolves safety concerns quickly. A regional store manager also works with store managers to maintain store facilities and equipment. A regional store manager is part of a store team and, therefore, assists other store team members as needed. A regional store manager will assist in other ways as assigned. <input
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