Find your purpose assisting our patients at CentraCare as a Patient Access Assistant Lead! This position will support the Patient Access Department at the CentraCare Plaza location. This position is Full Time, 80 hours per pay period. You will work Monday-Friday, 7:30am-4:00pm, on-call every 14th weekend. Our Patient Access Assistants perform registration for CentraCare patients. This includes positions within the hospital and clinic settings. This role requires independent analysis, exercise of judgment and detailed knowledge of facility procedures related to the work performed. You will be responsible for obtaining and identifying information necessary to produce billable patient accounts. Responsible for assisting in training, coaching, and continuing education needs of Registration/Patient Access staff. You will support and implement patient safety and other safety practices as appropriate. What you'll do : - Direct patient interaction - Registration for appointments - Scheduling appointments or transmit information to other departments - Patient insurance verification - Process documents of a complex nature checking for accuracy and completeness What you'll receive: - On-the-job training - An environment where employees are supported in building their skills - Open communication amongst the team and leaders - Comprehensive Benefits package What you'll have: - High school diploma or equivalent required - Previous supervisory experience preferred - One to two year post high school training in clerical, secretarial or business area preferred - One-year prior scheduling, billing, patient access, accounts receivable and/or collections experience in healthcare, preferably in a clinic or hospital preferred - Customer services skills are essential - Good verbal and written communications skills required CentraCare Health and Carris Health have made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare Health and Carris Health are EEO/AA employers.
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