We are looking for an enthusiastic and caring individual who is organized, committed to excellent customer service, teamwork and can manage a busy workload. Primary responsibilities for this full-time, exempt position located in our Waite Park location include: *Training & supervision of Lead Drivers in assigned transit sites. *Develop & implement training plans for Transportation department staff. *Develop & maintain procedures for driver qualifications, DOT physical requirements, training and recertifications, ensuring compliance with state and federal regulations (e.g., MNDOT, STS and FTA regulations). *Assist in ensuring FTA safety and security plans are up-to-date and administered correctly. *Monitor security camera systems on buses. Reviews cameras for safe driving practices, driver performance, consumer complaints, incidents and accidents. *Provide back up to Operations Managers and Lead Drivers as necessary. *Respond to external customer questions and resolve problems. *Develop and monitor a system to ensure proper maintenance of all transit facilities. *Build relationships in the community to increase ridership and volunteerism. *Evaluate service delivery, assesses equipment, routes, and schedules for deficiencies and makes effective plans and recommendations to improve service delivery. Annual salary: $50,000+, excellent benefits. Qualifications *Bachelor’s Degree with two (2) years’ of experience in social service setting preferred or a combination of five (5) years’ experience and education. *Current CDL driver’s license with passenger endorsement/ability to obtain. Bus driving experience preferred. *Two years of supervisory experience. *Strong written and verbal communications skills. *Proficiency in Microsoft Office Suite and agency software programs. *Ability to develop and maintain program budgets. *Ability to pass criminal background check and DMV check. *Knowledge of the Drug and Alcohol Policy and regulations in order to make reasonable suspicion determinations to recognize signs and symptoms of drug and/or alcohol misuse. *Ability to work sensitively with a wide range of passenger needs including developmental disabilities, physical disabilities, memory loss, as well as difficult or uncooperative customers. To Apply: For application materials, visit our website: www.tricap.org or email us at hr@tricap.org or you can visit our office for an application. Application deadline is Friday, July 9, 2021.
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