Drives sales and creates a positive experience for customers through relationships, product knowledge and operational execution. Maintain a great looking store, interact with customers on the salesfloor and utilize technology to assist in the shopping experience. ACCOUNTABILITIES - "Smiles and Says Hi!" Greets all customers and associates, assists in a friendly, courteous manner and adheres to the "Yes We Can" policy efficiently resolving customer's questions and requests - Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer - Able to learn and adapt to current technology to assist customer needs - Maintains fitting rooms, sales floor and work areas according to Kohl's best practices - Flexible and willing to cross-train and work in other areas of the store, as needed QUALIFICATIONS REQUIRED - Ability to lift 50 pounds on an occasional to frequent basis - Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis - Adherence to Kohl's policy and procedures - Regular attendance - Effective verbal and written communication skills - Basic math and reading skills, legible handwriting and attention to detail - Ability to work as part of a team and interact effectively with others PREFERRED - Prior retail experience - Comfortable with the use of technology consistently while performing the required tasks
Apply Now