Position IT Corporate Systems Architect Department: Information Technology Position Summary: The IT Corporate Systems Architect is responsible for the architectural design, development, and planning of the enterprise's overall IT systems and security across locations. This individual will gain organizational commitment for IT systems, platforms, and software plans. In addition, the IT Corporate Systems Architect will provide technical leadership to ensure the overall architecture is maintained in a manner consistent with standards, security, best practices, and maintainability and based on company needs and requirements. The IT Corporate Systems Architect is a core member of the IT leadership team and IT corporate team. Essential Duties: All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance and availability for overtime as needed: Systems Design & Architecture (IT Infrastructure) - Design technical solution set for Strategic IT projects and initiatives, monitoring and providing system architecture guidance through deployment. - Analyze business and technical requirements to ensure alignment with system architecture, effective integrations with existing systems and security considerations that support company's goals. - Partner with stakeholders, to gather and document high-level business needs for Feasibility Assessments and ROIs and to engage with vendors to develop technical solutions. - Collaborate with the IT Operations Manager for vendor selection for hardware, installation, operation, support and maintenance of IT infrastructure. - Develop and execute test plans to verify technical performance of IT systems and report findings. Based on findings, make recommendations for improvement. - Develop policies/procedures to standardize systems, improve security and improve the user experience. - Work closely with IT Operations Manager to ensure alignment on projects, priority, and timing. - Assist IT Operations team on projects and IT support as needed. Strategy & Planning (IT Infrastructure) - Develop and implement short and long-term strategic goals to improve IT systems and security across locations to meet company goals. - Collaborate with key stakeholders to develop technology product and platform roadmaps, ensuring strategic alignment of IT systems with current and future systems. - Research new technologies and develop plans to leverage new technologies and platforms to improve cost-effectiveness, increase reliability, increase customer satisfaction, and improve flexibility. - Serve as a technical expert resource for customers on Information Technology planning as it relates to hardware, software, security, and services development. - Provide management communication, status reports and recommendations periodically to ensure alignment of the plans and designs for IT systems. Customer Focus (IT Infrastructure): - Develop and maintain a relationship with customers and IT leaders to position the IT Corporate Systems Architect role as a trusted partner for IT needs. - Collaborate with customers for IT solution development including technical feasibility, ROI, design of solution, setting expectations on outcomes, priority and budgets. - Dedicate time and resources to better understand customer processes, customer challenges and opportunities related to IT. - Build alignment with customers on projects and technology product roadmaps related to IT. - Communicate digital concepts and technologies to customers & business leaders, and business concepts to technologists. Security: - Design IT security policy/procedure and design solutions based on security assessments, recommendations, and best practices working closely with the vCISO and Information Security Steering Committee. - Serve as the primary point of contact from the IT team with the Information Security Steering Committee. - Lead response to incident management working closely with IT Operations Manager. - Support IT Operations on security initiatives as needed. Other Duties: - Perform other duties within the Information Technology department or other areas as assigned. - Maintain a clean and organized work environment. - Observe all company policies, rules, and safety practices. Physical Demands: The tasks of this position generally require duties to be performed by: - Occasionally lift and move up to 25 pounds to waist height unaccompanied. - Regularly sit for duration of shift. - Occasionally required to stoop, climb, or balance. - Use of close vision, depth perception and ability to adjust focus. Safety and Ergonomic Requirements: - Must practice safe work practices at all times and report any unsafe conditions immediately. - Follow all personal dress requirements according to the established dress code and safety requirements. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience - Bachelor's Degree in Information Technology or Business Master's or other advanced degree preferred. - Minimum 10 - 15 years of Information Technology experience required. - Ability to influence decisions and build consensus with stakeholders for architecture strategy and product roadmaps Language Ability - Ability to read, write and comprehend work instructions, policies/procedures, and memos. - Ability to communicate ideas in both technical and user-friendly language - Strong customer service orientation - Experience working in a team-oriented, collaborative environment at all levels Math Ability - Basic ability to add and subtract. - Ability to work with and understand numbers and numerical sequences. Reasoning Ability - Ability to multi-task and prioritize. - Strong time management and organization skills. - Demonstrate good judgment and decision-making skills. - Excellent troubleshooting and problem-solving skills a must. Computer Skills - Knowledge and experience in Security best practices, IT systems/infrastructure design, network design, Microsoft stack technologies, Office 365 applications, Database Design, Virtualization Technologies (VMWare) and Operating systems - Knowledge and experience in network protocols and best practices - Advanced knowledge of Internet (cloud hosted) applications and the Microsoft Office Suite - Experience with ERP systems required. NetSuite experience preferred. Certificates and Licenses - None required Recommended Skills Systems Design Time Management Complex Problem Solving Infrastructure Information Security Installations (Manual/Mechanical)
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