Job Description Description: - The Inside Sales Center Agents will be responsible for placing and fielding a high volume (200+) phone calls a day regarding window products. - The goal of the Inside Sales Center Agent is to assess the potential needs of the customer and schedule a quality appointment for a Field Sales Representative to come out to the customer's home and provide a quote and or evaluation on the home-owners windows. - The inbound calls received come from a call queue and the outbound calls are generated off of a marketing lead list. - Outbound calls placed are to individuals who at one point in time had expressed interest in Windows. - Agents will be reading and following a script to gather information before setting the appointment. - Agents will be utilizing dual monitors, a computerized dialer system, and an in-house customized software system. - The system is primarily dropdown boxes that need to be selected and highlighted fields that need minor data entry such as phone number and address. - If an Inside Sales Agent sets an appointment, they are responsible for scheduling the appointment in the system. - They are also responsible for setting up follow up touchpoints as well with potential customers. - After every call, the Inside Sales Agent is responsible for accurately documenting the results of the call. Skills: inside sales, customer service, call center, contact center, appointment setting, telemarketing, sales, inbound, outbound, scheduling Top Skills Details: Sales Appointment Setting Customer Service Additional Skills & Qualifications: Must Haves: 30+ WPM Fluent in English 6+ months of work experience HS Diploma The ideal candidate will have a prior contact center, appointment setting, or sales experience but they are open to candidates of all types of previous experience Experience Level: Entry Level About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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