Job Details Job Location Good Shepherd Lutheran Home - Sauk Rapids, MN Position Type Part-time Education Level Bachelor's Degree Job Shift Day Shift Job Category Admin - Clerical JOB FUNCTION The Housing Manager/HUD is responsible for the day-to-day operation of the housing setting, including but not limited to: providing professional management services, ensuring environmental needs are met, promoting community engagement opportunities, and compliance with state leasing laws, Housing with Services, Assisted Living and the Department of Housing and Urban Development (HUD) polices, rules, and regulations. RESPONSIBILITIES Promotes Good Shepherd’s Customer Care Standards of Service, Compassion, Trust, and Respect each day; W.O.W. customers in the manner you are trained. Excellent Customer Care is an expectation and all staff are empowered to do everything in your power to make sure that everyone including residents, tenants, families, guests and co-workers, are treated with excellence. Ensures the daily operations of the housing setting and tenant needs are properly monitored and managed. Ensures that the legal rights and responsibilities of the tenants are protected according to fair housing rules, HUD 4350 Occupancy Manual for Section 8/202 & PRAC’s, Housing with Services, and applicable state and local laws/statutes. Schedules and conducts interviews with the tenants and applicants to secure information necessary for certifications and lease agreement. Follow established move-in and move-out procedures. Verify income, assets, medical expenses and information pertinent to the screening process. Monitor and comply with all EIV/TRACS/Cyber Security and other HUD mandated verification and reporting requirements. Actively participate in HUD training and updates. Coordinates the collection of rent and special service income from tenants in a timely manner. Provides effective communication with tenants, co-workers, supervisors, family members, inter-departments, guests, and vendors. Is detailed oriented and has good organizational skills. Complies with facility policies and procedures. Conducts, records and distributes regular tenant meeting information. Actively works with volunteers including: tenants, work-study and student interns on special projects or events. Ensures tenant’s apartment needs are met. Follows move-in/move-out processes are followed and that there is timely turn-around of units. Ensures that the upkeep/cleanliness of physical property is properly maintained to include common areas, signage, housekeeping, landscape, walkways, and parking lots. Communicate building needs as appropriate. Follows and communicates emergency preparedness procedures. Assists with Outreach Wellness/Life Enrichment programs as appropriate. Actively participates in staff meetings, education, safety programs, or other committees as assigned. Identifies and seeks opportunities for self and professional growth, as appropriate. Participates in all housing related inspections. Able to proficiently use office equipment i.e. computer, fax, copier, telephone, calculator. Follows Mandated Reporting, Corporate Compliance and other mandatory requirements. Performs additional tasks as assigned by the Housing Director. Three years’ experience working with Housing desired High School Diploma or equivalent. Able to effectively communicate verbally and in writing. Prior experience with Section 8/202 & PRAC’s; certifications desired. Able to understand and follow written and verbal directions. Able to express self accurately in written/oral communications. Able to work with numbers accurately. Experience working with Computer software i.e. HUD software, Word, Calendar Creator, Spreadsheets, data base, etc. Able to relate to older adults and people with disabilities. Able to work effectively and efficiently with minimal direct supervision. Ability to obtain a Certified Occupancy Specialist certification within the first year of employment.
Apply Now