Provides a rewarding shopping experience by driving merchandising, replenishment and sales floor operations. Directs workflow, orients and trains associates. ACCOUNTABILITIES - Executes workload and distributes tasks to support the customer experience - Serves as leader on duty to ensure a positive and compelling customer experience - Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager - Delivers the highest level of customer service supporting Kohl's "Yes We Can" culture through effective problem solving - Trains associates on selling floor operations and best practices - Executes department and fitting room recovery and replenishment - Identifies merchandising opportunities to increase sales while improving operations - Ensures team merchandises fixtures and maintains non-promotional signs Profile - Effective verbal and written communication skills - Basic math and reading skills, legible handwriting and attention to detail - Basic computer skills - Ability to work as part of a team and interact effectively with others - Ability to lift 50 pounds on an occasional to frequent basis PREFERRED - Prior experience in sales, customer service or other work with the public - Prior experience working with a team
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