Drives sales and create a positive experience for our customers through relationships, product knowledge and operational execution. Uses product knowledge and technology to guide the sales team. ACCOUNTABILITIES - Delivers the highest level of Customer Service supporting Kohl’s "Yes We Can" culture through effective problem solving - Identifies opportunities to increase sales and communicates merchandising and sale floor operational opportunities to l eadership - Evaluates and assesses workforce needs, able to lead work efforts and direct team members - Advocates and executes all company customer service programs - Maintains fitting rooms, sales floor and work areas according to Kohl's best practices - Follows Kohl's best practices and standards - Effectively uses Kohl's tools and technology to plan, communicate and share information with team members QUALIFICATIONS REQUIRED - Ability to lift 50 pounds on an occasional to frequent basis - Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis - Adherence to Kohl's policy and procedures. - Regular attendance - Self motivated and ability to problem solve - Effective verbal and written communication skills - Basic math and reading skills, legible handwriting and attention to detail - Ability to work as part of a team and interact effectively with others PREFFERED - Prior retail experience - Comfortable with the use of technology consistently while performing the required tasks
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