Start a career with Wolters Kluwer (WLKR). We are hiring in our Governance, Risk & Compliance (GRC) division. GRC is a division that provides a broad spectrum of solutions, services and expertise to legal, finance, risk and compliance professionals and small business owners. The Fulfillment Associate, Mortgage Documents , works in a fast paced team environment processing both digital and paper documents to meet our customer's requirements. As this is a critical role, the position will work in the office. Wolters Kluwer maintains strict Covid 19 protocols to protect our employees. We offer career growth; competitive pay; day one benefits; generous PTO; and a M-F schedule. Responsibilities: - Work with teammates to ensure daily workload is completed on-time and with high-quality results - Adhere to state or county rules for public record filings using a guided internal system - Willingness to develop career skills as applicable to the position and career trajectory - Contribute to atmosphere of continuous improvement by providing feedback on processes and procedures as you grow with the position - Minimal direct customer contact required; mainly email communication as needed - Make well informed and timely decisions to meet client expectations and requirements - Employee may need to lift a maximum of 50 pounds. Qualifications: - At least one-year work experience: retail, hospitality, or in an administrative office setting preferred. - High School Diploma or equivalent; Associate's degree and above preferred - Experience with document management (scanning, data entry, signing and/or notarizing); UCC, mortgage, secured transactions, lending, commercial title/abstracting, and/or commercial banking preferred - Solid customer service skills - Proficient with Microsoft Office Suite applications including Word, Excel and Outlook along with excellent data entry skills - Effective written and verbal communication skills along with the ability to manage and prioritize demands from multiple sources, external and internal - Ability to multitask and demonstrate ability to problem solve - Excellent analytical, organizational, time management and problem solving skills with the ability to work in a fast-paced, high-energy environment - Ability to work overtime as needed PDN-934e9a9e-eadf-40ff-9c12-bd80416d6ea1
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