Job Description Description Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners. We would love to have you join the Scheels team! Overview: This position will represent Scheels in a friendly, courteous and knowledgeable manner to our customers and fellow associates. What it takes to be a Scheels Expert: Customer Service - Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you" Culture - Approach daily tasks, projects and follow-up communication with energy and sense of urgency - Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact - Show respect and appreciation for others and Scheels - Arrive to work and meetings 10 minutes early Servant Leadership - Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability - Consistent eagerness to listen, learn, apply knowledge and accept critical feedback - Ability to adapt to a changing work environment - Ability to apply concepts of basic math, grammar, punctuation and spelling Dress Code - Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners Efficiency - Demonstrate pride and ownership of their work while meeting expected deadlines The Essentials: - Assures customers are receiving world class customer service and attention in the fitting rooms - Provides styling assistance to customers - Development of product knowledge and partners with sales associates to help achieve daily selling goals - Focuses on fashion trends - Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room - Prepares merchandise (buttons, zips, etc.) to return to the selling floor - Be knowledgeable to answer question concerting location, price and use of merchandise - Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth - Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills - Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures - Excellent written and verbal communication skills - Ability to complete basic mathematical equations Expert Experience: Ideal candidate will have a minimum of a High School diploma, or General Education Degree (GED); one to three months of related experience or training; or equivalent combination of education and experience. Activity: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury Schedule: Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of two weekends a month. Average hours per week is 20 hours. Benefits: Scheels offers a complete benefits package to include: - Employee Stock Ownership Program - Associate Discount - Paid Time Off - Holiday Pay - 401(K)/Roth(K) Equal Employment Opportunity Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
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