Customer Service Representative

Job Listing Job ID: 14005239 Job Location: How to Apply: To see employer contact information, log in or register. Job Customer Service Representative Work Type: Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular Salary Offered: $17.00 - $18.00 Hourly Benefits: 401(k) or other retirement, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO Physical Required: No Drug Testing Required: No Education Required: High School Diploma/GED Experience Required: 12 Months Required Skills: Previous experience in customer service or a related field preferred. Strong communication skills, both verbal and written. Comfortable with frequent phone communication and proficient in handling multiple calls. Ability to maintain a professional demeanor and attire in a business environment. Proactive and detail-oriented with excellent organizational skills. An analytical mind capable of learning quickly, adapting to change, and problem-solving. Proficient in Microsoft Word, Excel, Outlook, and Google Suite. Preferred Skills: Driver's License: Class A Required Job Description: Express Employment Professionals in St. Cloud MN is expanding its team. We are seeking an outgoing, customer service-focused individual to join us as a Customer Service Representative. We thrive on engagement, challenges, and hard work, and we're looking for someone who shares these values. As a Customer Service Representative at Express Employment Professionals, you'll play a vital role in delivering exceptional service to our clients. Your responsibilities will include engaging with people and addressing inquiries. If you're ready to transition from retail sales to a dynamic environment where you can make a meaningful impact, this could be the perfect opportunity for you! Responsibilities: Serve as our client's primary point of contact, providing exceptional customer service. Conduct professional and friendly phone interactions, confirming appointments and addressing inquiries promptly. Utilize text messaging platforms to confirm appointments and communicate with clients effectively. Assist in coordinating reference checks and skills testing for job applicants. Proactively reach out to job seekers to gather necessary information. Serve as the first point of contact in the absence of senior staff. Engage in sourcing activities to identify potential job candidates. Refer to ID when applying