Ref ID: 02825401 Classification: Customer Experience Specialist Compensation: $15.00 to $15.00 hourly We are looking for a Customer Experience Specialist. Responsibilities: Providing professional and enthusiastic customer service, processing customer orders, handling finance transactions, processing cash, check and credit card transactions, completing reports, verifying inventory, completing exchanges/returns, calling customers regarding order status, troubleshoot and research customer orders, and balance/tie out cash drawers. In addition, cashiers will answer incoming phone calls for the store and assess caller's needs to complete requests or direct callers to specific departments/individuals. Must be able to work a varying schedule including days, evenings, and weekends. Requirements: ??? Candidates must be customer service orientated, upbeat, enjoy working and speaking with people, and dedicated to delivering quality customer service. ??? Excellent oral and written communication skills ??? Experience with answering multi-line phone system helpful, but not required. ??? Proficiency with a PC. ??? Knowledge of Microsoft Office products (Excel, Word, Outlook) and office equipment. (copy machine/fax/scanner) ??? Strong organizational skills, accuracy, and able to handle detail-oriented work. ??? Ability to work well individually and with a group. ??? Willingness to take on additional tasks and to take initiative when needed. ??? Positive, professional and upbeat attitude. Job Requirements: Customer Service, Order Entry, Credit Card Payments, Switchboard - Phones 1 - 10 Lines, MS Word, MS Excel OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs. When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms. Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. ?? 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ).
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