MAKE A DIFFERENCE As an Corporate Account Representative within Heavy Haul , you have the responsibility of being the first point of contact and “voice of the company” with the industry’s most reputable companies. Utilize a consultative approach to develop trust and mutual respect with customers, as well as anticipate needs and take proactive measures to ensure positive service outcomes. With an inside-sales focus, there is a combination of managing and growing existing accounts (70%) and prospecting and working with ATS Sales for new business (30%). OPPORTUNITY Create exceptional front-line customer interactions through verbal and written communications. - Become a solutions provider by monitoring execution of our service and providing proactive communication with customers and internal partners regarding the status of loads and any issues that may impact customer, driver, or ATS. - Demonstrate sound judgment and problem solving skills in a fast-paced environment while upholding ATS guidelines, policies and values. - Develop additional freight opportunities through prospecting efforts to support company assets to achieve maximum utilization.
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