Overview Responsible for managing the VA Transitional Housing Per Diem program in Benton, Stearns, and Sherburne Counties, providing intensive case management services (including Targeted Case Management when eligible and as available) to homeless Veterans subject to the project's homeless definition. This is a full time regular position with a workweek expectation of 40 hours per week. Responsibilities This job description is not all inclusive. It is intended to identify the essential duties of the position. Other duties, responsibilities and tasks may be assigned by corps officer/administrator. • Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others' property and person, professional and appropriate communication to and about co-workers, supervisors, and subordinates. Support the Mission of The Salvation Army by treating every client, donor, and colleague with respect and dignity, and without discrimination of any kind.• Adhere to the guiding principles of The Salvation Army's social services ministries as outlined in Faith In Action with an emphasis on intentional outreach in the area of holistic care to those we serve.• Provide initial and ongoing strengths and needs assessment to include the discovery of existing barriers to attain permanent housing, and develop permanent housing plans with participants.• Provide case management to Transitional Housing participants for a period of up to 24 months, to engage households in activities to increase skills and ensure housing stability, and maintain accurate client case files.• Provide case management to homeless veterans residing in the emergency shelter.• Provide advocacy and assistance with applications for entitlement benefits and mainstream resources including economic assistance, medical assistance, Veterans' services, and SSI and RSDI.• Provide crisis response - advocacy, planning, and intervention - to increase Participant safety and prevent violence.• Responsible for managing required statistical and financial documentation. This information is to be forwarded to the Social Services Coordinator as scheduled.• Provide outreach, in conjunction with the Veterans homeless outreach programs, to identify people who are eligible for and could benefit from the Transitional Housing program.• Work with participants to identify housing options that best meet their needs and preferences.• Provide outreach and relationship-building with landlords, prepare Participants for community expectations and tenancy expectations, determine eligibility for rental assistance programs, work with Participants to apply, help with compliance to maintain assistance, and support Participant once housed and help improve stability and longevity in housing.• Address basic needs, build life management and independent living skills, address transportation needs, and assist Participants to develop skills in accessing and arranging support services and health care.• Provide behavioral and mental health support services - assessment, aftercare, and support. Help coordinate and/or attend mental health appointments. Monitor mental health symptoms and effects of medications. Provide referrals to Adult Rehabilitative Mental Health Services (ARMHS) as appropriate.• Provide health and medical care services - monitor physical health, medication monitoring, health care coordination, and HIV/AIDS/STI education and support.• Provide hands on employment instruction and skill building, employment counseling and coaching, and coordinate with vocational programs and employers.• Seek and encourage appropriate educational opportunities for adults, provide mentoring and tutoring as needed.• Provide culturally-competent and trauma-informed services.• Attend trainings as directed by the Social Services Program Coordinator.• Complete other jobs as assigned by the Social Services Program Coordinator.• Respond to crisis', disagreements or other situations with clients as they arise throughout the building. Use appropriate de-escalation techniques as the situation warrants.• Provide culturally-competent and trauma-informed services.• Represent The Salvation Army as an active participant in the appropriate Continuum of Care meeting and other community meetings.• Be knowledgeable about all Salvation Army programs, including Pathway of Hope and make referrals as appropriate.• Attend trainings as directed by the Social Services Program Coordinator.• All other duties as assigned. Qualifications • Bachelor's degree in human services or related field required.• Experience working in a social service setting conducting case management with individuals experiencing homelessness preferred.• Understanding of the delivery of Social Services.• Ability to work well with clients of diverse cultural and socioeconomic groups, respect confidentiality, and ability to work within the ethical and legal parameters of social services.• Knowledge and ability to apply a strengths-based, consumer-focused Housing First model when providing services to program participants, of service approaches to include harm reduction, motivational interviewing, and elements of Assertive Community Treatment and ability to use the following tools - Minnesota Family Assessment of Needs and Strengths and Minnesota MI/CD Functional Assessment.• Must have strong assessment skills in order to develop Service Plans• Ability to accept supervision and work with a team of co-workers.• Ability to organize work, set priorities, meet deadlines, and complete tasks with a minimum of direction.• Ability to use Salvation Army approved word processing, spreadsheet, data base management, and graphics/desktop publishing software packages.• Valid Driver's License. (Must meet the guidelines provided by the State of residence and the automobile insurance provider as pertaining to corps' passenger vans/buses.)• Must pass The Salvation Army background checks and meet the MVR driver's qualifications.• Must complete The Salvation Army Caseworker Certification Program within twelve (12 months of hire.• Willingness to support the philosophy, goals, objectives, and mission of The Salvation Army.• It must be understood by the incumbent that the provisions of Safe From Harm will apply upon commencement of employment and also understood that the required Safe From Harm training be satisfactorily completed within the first thirty (30) days of employment. Job LocationsUS-MN-St Cloud Job ID 2021-19753 # of Openings 1 Category Social Services Type Regular Full-Time
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