Business Analyst and Automation Specialist (ITS 2 - Business Analyst) Salary range: $23.97 - $38.98/hourly; $50,049 - $81,390/annually Application deadline: 6/2/2021 Apply at: MMB Job ID: 46094 Position Purpose: This position exists to modernize our student and campus community experience through streamlined systems that provide a robust digital user experience. This position directly supports campus strategy and priorities, including student recruitment, enrollment and retention. This role provides business analysis, technical analysis, process improvement, technical development and technical coordination and support throughout the digital automation lifecycle. This position consults with stakeholders, analyzes business requirements, and designs, develops and implements digital forms, workflows and signatures used by the campus community. This position is also expected to understand the need for data associated with implemented solutions so that the department can make more data-informed decisions. Minimum qualifications: ?? Bachelor's degree from an accredited college or university in computer science, information technology, engineering, business administration or equivalent combination of education and related experience ?? 2 years of related IT or business administration experience in web development and multiple software platforms (such as SharePoint and workflow software or similar software products where skills can easily transfer). ?? Experience with enterprise website analysis, design, development and administration sufficient to maximize business process and workflows. ?? Proficiency and experience with currently utilized development technologies including: HTML, XHTML and CSS. ?? Process improvement knowledge and experience so that automation is creating efficiencies and streamlined improvements. ?? Project management skills sufficient to manage multiple projects simultaneously, create clear and attainable project objectives, build project requirements, oversee the cost, time and scope of projects, manage project constraints, and communicate progress and end results. ?? Strong verbal communication skills sufficient to participate in discussions and communicate technical idea and procedures to technical and non-technical staff and managers and present recommendations and reports to senior managers. ?? Strong written communication skills sufficient to write, prepare, and edit materials such as memos, procedures, reports, presentations, etc., using correct spelling, punctuation, grammar, and sentence construction and clearly explaining complex technical ideas and procedures to varied technical and non-technical audiences. ?? Customer services skills sufficient to actively listen to and understand customer needs and provide accurate information and appropriate alternatives in a timely, thorough, courteous, respectful, and professional manner in person, over the phone and in writing. The successful candidate will share St. Cloud State's commitment to our mission, and in particular, the value we place in diversity, equity, and inclusion (DEI) as outlined in SCSU's It's Time strategic framework. Notably, we uphold the advancement of diversity, equity, and inclusion and engage in intentional actions to address systemic inequities throughout the university and surrounding environment. DEI values, practices, and strategies are embedded into the fabric of our institution and campus community, and they align with the priorities expressed in the Minnesota State system's Equity 2030 initiative. SCSU expects all of its employees to help advance these practices and to contribute to the development of an anti-racist, inclusive community. Preferred qualifications: - 2 years of experience with process improvement, preferably LEAN process improvement. - Experience with service-oriented architecture. - Experience with relationship management and techniques to understand user and system requirements. - Knowledge and experience working with software applications and SaaS. - Experience in higher education. - Experience leading tasks in project teams utilizing Agile principles, practices and methodologies. To apply: For consideration, you must apply through the State of Minnesota's online job application system at . All resumes submitted through the State of Minnesota's online job application system will be reviewed for verification of qualifications. Direct link to the posting: Applications submitted through other sources (such as email, a job advertising site, etc.) will not be considered. Key words: Business Analysis Technical Analysis Technical Support Digital Automation Lifecycle Digital Forms Digital Workflows Digital Signatures Data St. Cloud State University is an affirmative action/equal opportunity employer and educator. Job Requirements: See job description.
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