Job Description The Field Service Technician position is an exciting role at ALMACO. We are looking for energetic people who want to travel the world to support our clients, work independently with flexible hours, and be the face and voice of ALMACO; supporting our clients at the highest level. The types of equipment you will be working with are combine harvesters, planters, and other equipment related to seed research. We're looking for a candidate with experience in mechanical, electrical, and hydraulic systems. We are searching for individuals in Minnesota to cover a region that includes the surrounding states. This job can be remote, where you work from a home office when you are not traveling to client sites. About ALMACO: ALMACO is the leader in providing innovative solutions to our clients in the seed research industry. Our niche business provides solutions for planting, harvesting and seed processing for corn and soybeans around the world. We offer a family business working atmosphere that incites autonomy and creativity while delivering results in the workplace. We have a solid reputation in the marketplace and vast opportunities in domestic and international growth. Our products include combines, planters, software, and electronics that automate the planting and harvesting processes and deliver solutions and value to the seed research industry. Benefits include health insurance, dental insurance, vision insurance, disability insurance, life insurance, 401(k), holidays and Paid Time Off. This job is for a person who: - Is excited about travel and visiting new places - not only in the United States but around the world. - Enjoys the agriculture industry and likes to spend time talking about planting and harvesting. - Likes to work with their hands and be active in their job (instead of sitting at a computer all day). - Likes to solve puzzles and enjoys taking things apart and putting them back together. Day-to-day tasks in this position: - Visit client sites for preventative maintenance, upgrades, and emergency repairs. (Field Service Techs support all of the components on each machine: mechanical, hydraulic, and electrical.) - Speak to customers on the phone and via email to coordinate visits as well as provide remote support. - Provide training and education to large and small groups about the use of our equipment and each specific machine. - Assist Engineering and Quality departments in the testing and development of new and modified research equipment. - Promote sales and service of ALMACO equipment while providing excellent customer support. Qualifications for the Field Service Technician: - Valid Driver’s License, clean driving record and eligibility for a Passport. - Very good interpersonal and communication skills to deal with a wide range of people. - Great mechanical skills. (Experience with large machinery will be helpful, but any experience with mechanical repair of equipment is great.) - Basic understanding of AC/DC electrical systems, computer systems, and hydraulic systems. - Working knowledge of Microsoft Office products. - Willingness to travel to customer sites and be on call, ready to travel at short notice and for extended periods of time. Travel Requirements: - Travel will occur about 80% for this position, and will regularly include multiple-day trips in the United States and (a few times a year) internationally. - A company vehicle, phone, and computer will be provided, and travel expenses are paid. National Career Readiness Certificate is welcome. ALMACO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender, gender identity, and sexual orientation,) national origin, disability status, protected veteran status, or any other characteristic protected by law. A post-offer pre-employment drug screen and background check are required.
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